Work with us
Front Office Agent
We look for hosts, wanting to join a young company and in continuous expansion. Among the requirements we can highlight:
1-2 years of highly regarded and valued experience in boutique hotels.
High level of English, other languages such as German or Swedish will be highly valued.
Knowledge of PMS, also SIHOT would be very valuable.
Top level customer guidance and attention.
Diligent and responsible person.
Ability to work in teams.
The selected person will be responsible for:
Be available host to guests upon arrival and during their stay.
Perform the processes of check-in and check-out, according to the processes established by the hotel.
Customer service and complaint management, together with Guest Experience.
Encourage the sale of up-selling and cross-selling.
Management of reservations.
Appropriate attention of VIP clients and repeat guests.
Coordination of attention to needs to staying guests.